Agent Address:

Closed Loop Industrial Analytics
%Joe Jansen
6650 Rivers Ave STE 100
Charleston, SC.  29406

Data Sharing / Messaging Terms and Conditions

 

Data Sharing

•We do not share your information with third parties except as required by law.

• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

Contact Us: For privacy-related questions, you can contact us at support@closed-loop.io or call 864-777-2949


Closed Loop Messaging Terms and Conditions

1. The messaging program consists of general conversational messaging to answer questions and provide support to customers.  You will only receive messages in response to information requests or to confirm scheduled appointments. 

No automated messages will be sent. 
No promotional messages will be sent.
No account update messages will be sent.
No transaction updates will be sent.

2. You can cancel the SMS service at any time. Just text 'STOP' to the phone number from which you received messages. After you send the SMS message 'STOP' to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at Support@closed-loop.io.

For help, reply HELP to any message we send you or contact us at Support@closed-loop.io.

4. Carriers are not liable for delayed or undelivered messages.

5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

6. If you have any questions regarding privacy, please read our privacy policy contained in the rest of this document/page.

 

Messaging Privacy Policy

Effective Date: 01-MARCH-2026

Closed Loop Industrial Analytics (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how Closed Loop collects and uses information about you when you opt-in to receive SMS messages from us.

Information We Collect

When you opt-in to receive SMS messages, we collect:

• Your phone number
• Consent to send SMS messages
• Your basic contact information 

How We Collect Your Information

We may collect your information directly from you when you contact us.

How We Use Your Information We use your information to:

• Send you the SMS messages you’ve opted in to receive
• Provide [types of messages – e.g. updates or other relevant content] based on your preferences]
• To operate our business
- No automated messages will be sent. 
- No promotional messages will be sent.
- No account update messages will be sent.
- No transaction updates will be sent.
You can opt out of receiving SMS messages at any time by replying STOP to any message we send you. You can review our Messaging Terms for additional information about the opt-out process.

To Whom We Disclose Your Information

We do not share your information with third parties except as required by law.

Protection of Information

We take steps to protect your information against unauthorized use or disclosure.

Updates

We may periodically update this privacy policy. If we make material changes that have a substantive and adverse impact on your privacy, we will provide notice on this website prior to the change becoming effective. We encourage you to periodically review this page for the latest information about our privacy practices.

How to Contact Us

You can reach us by texting the word HELP for support to 864-777-2949. You may also contact us directly at support@closed-loop.io